Dear Maine Hosting Solutions,
I wanted to write and thank you for the value and service I’ve received since 2005. Working with video I often get requests for web design and I constantly recommend and praise Maine Hosting Solutions with my extreme satisfaction and customer loyalty. You certainly have the key to value and success in your web services. Having sent many of my friends and customers in your direction, I thought it was appropriate to finally send you a thank you.
www.ViaVisionProductions.com has been on the web since 1999 but it was not until 2005 when I began my intense search for a new web hosting company. My previous two designers had become overloaded and started to outsource my site designs and changes. It often took weeks and sometimes months to get the simplest of changes fixed and it became frustrating to realize my customers where not getting the information they needed from our website.
In my determination to find a reliable company I searched nationwide. As a proponent to shop locally I found several small companies but all rang too true to what my previous failed experiences. I wanted a company which kept up to date on the the latest technology as the web is constantly changing. Upon finding Maine Hosting Solutions I called Ben Burden who was able to answer all my questions and itemize all my costs. Communication was very welcoming and very efficient. I was able to speak to Ben in person via telephone and email. In the meantime, I was sought by another company in California who promised me the best of everything which included customer service and great prices. I was lured by their sales pitch but quickly discovered their false promises where simply a ploy to get me in the door where they could avoid loyalty and quickly change the prices. Red flags quickly went up and I called Maine Hosting Solutions Immediately and have been joyous ever since.
I was extremely happy when I actually visited your facility in Bath and met with Wes, my site designer! What a great way to get introduced! We discussed the site plan and design at our first meeting and everything else via email. I was never concerned about dishonesty or prices. When I initially requested a cost analysis of my site designed I was given a detailed pricing outline. When the site was complete the final cost actually came under budget! What a great bonus! To this day, when I request changes Wes has been quick to respond and make the adjustments to our site.
It appears Maine Hosting Solutions not only has loyal customers but devoted employees which certainly tells me how well you operate your company. In today’s marketplace, cheap prices and gimmicks are everywhere. It’s difficult to know who’s honest and dishonest. Maine Hosting Solutions has always been straightforward with prices and value. Via-Vision Video has certainly saved a lot of time and money by becoming a loyal customer with Maine Hosting Solutions. We look forward to watching your continued success. Keep up the excellent work. It’s amazing that a company with your reputation and value is located in Maine! It’s been one of the best changes I’ve ever done for Via-Vision Video. I look forward to watching your continued growth and success. It’s been fantastic to have become part of your business community!
Sincerely, Francis Gagnon
Director, Via-Vision Film & Video Productions
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Over 13 years of great relationships.
Frank Turcaz, lacontainer.com 
We really appreciate your quick response and great service. It's the main reason we've stayed with you guys for so long. With bigger companies it seems that customer service is lost in the mix. That's not the case with you guys. Keep it up!
Dave & Lynn Koenig, TheFineArtPrintGallery.com

What an awesome experience we have had with Maine Hosting Solutions! From initial concept to launch, and now basic maintenance of our site, their staff has consistently exceeded our needs with exceptional professionalism and a rare level of expertise.
When you approach them with an idea or issue, you are immediately directed to an individual expert who handles that particular aspect of the site. Continuing tweaks and updates are handled immediately. Every person we have had the pleasure of working with has treated us as if we are a part of their family team.
Thank you MHS!!
Craig Freshley, Maine Development Foundation 
I want to tell you what a pleasure it has been to begin having you host my private website and the mdf.org site. The control panel is excellent! I feel really confident having you folks host the site - I can see that you are really good at providing a valuable service - I hope you make tons of money. Thanks for making it easy for people like me who don't, and don't want to, understand it all.
(after transferring to MHS from one of our competitors in Portland)
Jeremy M. Usher, Aegis Bicycles Webmaster & Art Director 
Greetings Benjamin and Tech Staff,
I just wanted to compliment you on your support. I have been with numerous hosting companies and am very pleased with your work. Your phone support is superb and your online guide is top-notch. You'll have my recommendation in the future.
(we do our best at answering questions before they're asked)
Bill, maineinnovators.com 
Thank you, Benjamin. I'm very pleased with MHS professionalism, responsiveness, and personal attention regarding my account.
(Another Happy MHS Hosting Customer)
David, Sonnetpsych.com 
YOU ARE A GOD!!!!!!!
I just republished the website and it works perfectly. Many, many thanks for your professionalism, expert help, and perseverance!
(a FrontPage user)
Michael Pantoja, MPG Design and abdracing.com 
You guys have the best customer service hands down. I'm originally from Maine and was happy to find that there is a Miva Merchant hosting company that could handle this California based auto parts dealer.
(for our in-depth knowledge of Miva Merchant)
Richard Aspinall, Maine Trails Guide Service
Thanks for all your help. Everything is up and running perfectly and I'm having no issues publishing to my webpage! I appreciate your patience and good customer service. Many thanks for the reply! You're a good man, and I appreciate your great customer service!
(a FrontPage user) |
John Standish, MaineHarbors.com 
Anytime you need a recommendation, let me know. I'm really impressed not just that the transition was successful and quick but also the way you stayed right with it solving the inevitable little problems and gracefully putting up with my (unnecessary) nervousness.
(after moving a huge CGI driven site to our servers, over night)
Ken and Pam Christopher, C. Moxie Gore Outfitters 
A fine job-well done. Site is awesome and some nice to see.
(after designing their first website)
Tim Thurston, Maine Lake Charts 
Overall it got rave reviews and you should be commended for your work. You did a great job and I appreciate you being flexible to my suggestions and also for putting up with me. Thanks allot for everything.
(a newbie to the internet marketing scene is made happy)
Maureen Gillespie, Gillespie Design 
Thanks for your reply. Goodness, you are a wealth of knowledge in all things web!!!
Tom Paiement, Paiement Fine Art 
I would also like to thank you for providing quality service and helping me get started. The excellent, and timely, customer service you have provided in helping me, a novice, get started. Thanks again for all your help.
Beth Guy, Signs of Intelligence 
Thank you! You guys are great with prompt and efficient service!!!!
Have a great evening!!!
(MHS Support is Ranked #1 by PMA)
Erika (a new MHS Reseller)
Thanks so much, you guys have all been great and provide excellent customer
service and support! My only regret is that I didn't set up a reseller
account with you sooner.
Jack Craig, Independent Consultant 
By the way, I do trust what the MaineHost.com folks have told me. They're pretty much no-nonsense, no BS, straight shooter types and really do care about solving problems.
(forwarded to one of his clients, recommending MHS to solve his problems)
Laura Cannon, Family Music Fun 
Many thanks for activating this so quickly. You saved the day!
All the best.
(after her host just closed down)
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